Terms and Conditions - Gardener Brixton
Welcome to Gardener Brixton. These Terms and Conditions govern your use of our gardening services. By engaging with us, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Service Description
Gardener Brixton provides a range of gardening services, including but not limited to:
- Lawn maintenance and mowing
- Pruning and trimming of shrubs and trees
- Planting and landscaping
- Weed control and garden clean-up
- Seasonal garden preparation
2. Booking and Appointments
To book our services, clients can contact us via phone or email. All bookings are subject to availability. We strive to accommodate your preferred schedule, but cannot guarantee specific time slots.
2.1 Confirmation
Once a booking is made, a confirmation will be sent to the client. It is the client's responsibility to ensure that their contact information is accurate.
2.2 Cancellations and Rescheduling
Clients may cancel or reschedule appointments with at least 24 hours notice. Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee.
3. Payment Terms
Payment for services is due upon completion unless otherwise agreed upon in writing. We accept various forms of payment, including cash, credit/debit cards, and bank transfers. Detailed invoices will be provided for all services rendered.
3.1 Pricing
Our pricing structure is based on the scope of work, size of the garden, and any specific client requirements. All prices are subject to change, and clients will be notified of any adjustments prior to service commencement.
3.2 Late Payments
Late payments may incur interest charges as stipulated in the invoice. Continued non-payment may result in suspension of services until outstanding balances are settled.
4. Client Responsibilities
Clients are expected to:
- Provide access to the property during scheduled service times.
- Inform us of any potential hazards or specific instructions related to their garden.
- Ensure that pets are secured or kept away during service hours to ensure safety.
4.1 Garden Preparation
Clients should prepare their gardens by removing personal items or obstacles that may hinder our work. This ensures efficiency and reduces the risk of accidental damage.
5. Liability
Gardener Brixton strives to provide high-quality services. However, we are not liable for:
- Damage to existing plants that are not part of the service agreement.
- Pre-existing conditions or issues within the garden that are not addressed prior to service.
- Injuries that occur on the property unless directly caused by our negligence.
5.1 Insurance
We maintain appropriate insurance coverage to protect against potential liabilities. Clients are encouraged to discuss any concerns regarding insurance and liability prior to service commencement.
6. Terms of Use
By using our services, clients agree not to:
- Engage in any activity that may harm our staff or damage our equipment.
- Provide false information or misrepresent facts related to their garden or service needs.
- Interfere with the provision of our services in any manner.
6.1 Intellectual Property
All materials, including but not limited to designs, plans, and documentation provided by Gardener Brixton remain our intellectual property. Clients are prohibited from reproducing or distributing these materials without explicit consent.
7. Privacy Policy
We are committed to protecting our clients' privacy. Personal information provided during the booking and service process will be handled in accordance with our Privacy Policy. This includes:
- Collection of necessary information for service delivery
- Secure storage of personal data
- Non-disclosure of information to third parties without client consent
7.1 Data Security
We implement industry-standard security measures to protect personal information from unauthorized access, alteration, or destruction.
8. Amendments to Terms
Gardener Brixton reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
8.1 Notification
Updates to the Terms and Conditions will be communicated via email or through our official communication channels. It is the client's responsibility to stay informed of any changes.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardener Brixton operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
9.1 Dispute Resolution
We encourage clients to communicate any concerns or disputes directly with us in the first instance. Our goal is to resolve issues amicably and efficiently.
10. Acceptance of Terms
By engaging with Gardener Brixton's services, clients acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing Gardener Brixton for your gardening needs. We look forward to providing you with exceptional service.